1. Scope
This policy applies to Vidrax, including features for video and photo recording, storage, management, viewing, library browsing, folder organization, batch operations, account support, and related website services.
2. Information We Collect
We aim to collect only what is needed to operate and support Vidrax. Depending on your use, we may process:
- Contact details you choose to provide, such as your email address and support message content.
- Account information if registration is required for certain features, such as an email identifier and authentication records.
- App usage and diagnostic information, such as feature interactions, device type, app version, crash logs, and performance records.
- Videos, photos, folders, filenames, and metadata only as needed to provide the media management functions you request.
3. How We Use Information
We use information to provide video and photo management features, support playback and organization functions, respond to support requests, maintain app reliability, improve performance, prevent misuse, comply with legal obligations, and enforce our Terms of Use. We do not sell your personal information.
4. User Content and Local Files
Vidrax is designed to help you manage videos, photos, folders, and related metadata. Your media content remains your responsibility. The app may access, display, organize, move, rename, delete, store, or transmit User Content only within the scope of the features you use and permissions you grant.
5. Sharing and Service Providers
We may share limited information with service providers who help us host the website, distribute the app, process support messages, analyze performance, or diagnose crashes. These providers are expected to use information only to perform services for us. We may also disclose information if required by law, to protect rights and safety, or in connection with a business transfer.
6. Retention and Security
We retain information only as long as reasonably necessary for the purposes described in this policy, unless a longer period is required by law. We use reasonable administrative and technical safeguards, but no storage or transmission method is completely secure.
7. Your Choices and Rights
You may choose not to provide optional information, though some features may not work without required permissions. You may request access, correction, deletion, or restriction of personal information by contacting us. You may also uninstall the app or request account deletion through in-app settings or support channels where available.
8. Children
Vidrax is not intended for children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided personal information, please contact us so we can review and delete it where appropriate.
9. Changes
We may update this Privacy Policy from time to time. When changes are made, we will revise the effective date above. Continued use of Vidrax after an update means you accept the revised policy.
10. Contact
If you have questions about this Privacy Policy or how Vidrax handles information, contact us at ourhdachfatimazahra@gmail.com.